Effective Date: April 19, 2025
At Explora Sri Lanka, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when interacting with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name, email address, phone number, and other contact details when you fill out forms on our website, subscribe to newsletters, or make inquiries.
- Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and time spent on the site.
2. How We Use Your Information
The information we collect is used to:
- Respond to your inquiries and provide customer support.
- Process bookings and deliver our travel services.
- Send promotional materials, newsletters, and updates (only if you have opted in).
- Improve our website’s functionality and user experience.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in operating our website and delivering services, provided they agree to keep this information confidential.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the details provided below.
6. Cookies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of the site.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: explorarsrilanka@gmail.com
- Phone: +61 424 527 798
- Address: Office 43-D5, Ground Floor, 470 St. Kilda Road, Melbourne, VIC 3004
By using our website and services, you consent to the terms outlined in this Privacy Policy.